How Difficult Is It to Switch Property Management Systems?

Switching hotel property management systems is a significant operational project, but risk can be reduced through careful planning, clearly defined requirements, integration validation, training and strong vendor support. Evaluate the implementation process alongside the PMS itself.

Why This Matters

The PMS is the operational core of many hotels, so changing systems can feel risky. The right response is not to avoid change indefinitely, but to understand and manage the transition. Sticking with the status quo can seem like the easy answer, but an outdated PMS can also negatively impact your hotel’s growth potential.

What should hotels evaluate before switching?

What information needs to be migrated?

Which integrations are business-critical?

Which departments will be affected?

How will employees be trained?

Who is responsible during implementation?

Which workflows need to be preserved orimproved?

How does Jonas Chorum address implementation risk?

A credible PMS partner should acknowledge implementation and adoption concerns, establish responsibilities, validate integrations early and manage the transition jointly with the hotel. Jonas Chorum works with our customers to understand their existing workflows and needs to develop a custom migration plan with clear process and steps to ensure you get onboarded quickly and easily. PMS vendors should be evaluated on both its software and the quality of its implementation plan.

Key Takeaway

Do not ask whether changing PMS platforms involves work. Ask which vendor you trust to help your hotel navigate the change successfully. Learn how Jonas Chorum makes onboardingeasy.

‍

Frequently asked questions

Is switching hotel PMS systems difficult?
Switching a PMS can be a significant operational project because reservations, rates, guest information, integrations and employee workflows need to be migrated. The right partner can ensure that this process is completed smoothly with little to no disruptions to your daily operations.
What should I ask a PMS provider about implementation?
Ask what data can be migrated, how integrations are addressed, what training is available, who manages each stage and what responsibilities remain with the hotel.
How should I prepare my hotel for a new PMS?
Document essential workflows, integrations, reporting needs, employee roles and migration requirements and share these with your PMS vendor before implementation.
Should My Hotel Switch From a Legacy PMS to a Cloud-Based PMS?How Easy Should a Hotel PMS Be to Learn?
Request a Jonas Chorum demonstration based on the hotel’s real workflows.
Book a Demo