Message from our President

Jake Lewis Headshot
As we move into the third quarter of 2026, I’d like to take a moment to thank you for your continued partnership and trust in Jonas Chorum.

Artificial intelligence is rapidly transforming the hospitality technology landscape, reshaping how software is built, improved, and delivered. At Jonas Chorum, we see AI as more than just a feature—it is becoming a core part of our development philosophy. Our team has embraced an AI-native approach to product development, enabling us to innovate faster, improve quality, and solve problems more effectively.

What does this mean for you? By leveraging AI to streamline and accelerate development, we are creating more capacity to focus on what matters most: our customers. The efficiencies we gain allow us to spend more time collaborating with you, understanding your priorities, and ensuring that the enhancements we deliver are aligned with the outcomes you want to achieve.
For us, it is important to share that AI is enhancing—not replacing—the human element of our business. We are not handing product development over to AI; we are using it as a tool that helps our teams work more effectively while staying closely connected to our customers. This allows us to build better solutions, faster, while maintaining the collaboration and customer focus that have always been central to our approach.

Fundamentally, our commitment remains unchanged: delivering practical solutions that help hotels operate more efficiently and provide exceptional experiences for their guests.
 
Thank you for being part of the Jonas Chorum community. We are excited about what lies ahead and look forward to sharing more with you in the months to come.
Product Updates
In Settlement: Batch hold transactions for a specific date all at once
Close All Rooms/Rates button can now be customized to only appear based on specific
time and day of week
New custom variables for Message Manager: Add room type code or room type
descriptions into outgoing messages
Reports:  
o Reservation Forecast Report can now display monthly Subtotal
o Reservation Agent Productivity Report can now display room numbers  
Maintenance:
o Flag rooms that require permission to enter in any Maintenance Requests,
ensuring that maintenance team is aware of this status prior to answering requests
o In mobile app, requests now display current room status
For properties with whole or fractional ownership inventory:
o New Room Rotation Option: Choose between room usage by nights as well as new
functionality to rotate by revenue
o Revenue for this rotation can also be balanced for owner stays using rack rate
When searching Groups, you can now include Block and Pickup Counts by default in
the results
Looking for more?

For details about everything we released last year, see the Release Notes in the Chorum Help Center:

Help Center
Partner Feature
b4 checkin & Jonas Chorum colaboration image with logos of both companies
b4checkin helps Jonas Chorum users modernize guest payments handling. Chorum + TransForm lets you handle any card-not-present transactions securely, automatically, and without ever seeing or keying credit card numbers.

With the TransForm, hotels send guests a private link to enter their own payment details through a secure online portal, where the information is encrypted and safely stored directly in Chorum PMS. The result? Stronger fraud prevention, fewer chargebacks, full PCI compliance, and less manual work for your team—so you can streamline operations and protect your bottom line without adding complexity.
Read more about b4 + Chorum PMS
Take a deeper dive: watch a 30-minute webinar: Secure Payments & Smarter PMS Workflows with b4checkin + Jonas Chorum
More than just a Property Management System
Jonas Chorum is part of the Jonas Hospitality Unified Platform, a suite of technology solutions connected by our proprietary integration engine, Jonas ARC. It creates a single, unique guest profile stored in our new Customer Data Platform, that can be synced from Jonas Chorum solutions across the entire Jonas Hospitality Unified Platform.
What sets our platform apart:
The Jonas Hospitality Unified Platform is unique because each system operates as an independent brand, such as Jonas Chorum. Each solution can be set up to securely pass guest reservation, preference, and financial data between them. Balance best-of-breed expertise with all-in-one efficiency.
 Watch the video to learn more about the systems on the platform.
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