Is a Cloud Hotel Property Management System Secure?

Security should be a core part of every PMS evaluation. Rather than assuming cloud technology is inherently secure or insecure, document your requirements and have prospective vendors demonstrate how their platform and processes address them.

Why This Matters

Hotel technology security deserves more than a checkbox on an RFP. Involve the appropriate IT and security stakeholders.

Security areas to document

Authentication requirements

Data protection and encryption expectations

Access and role management

Update and vulnerability-management expectations

Integration security

Evidence or documentation required by the hotel

What Jonas Chorum states

Jonas Chorum’s published information identifies data encryption, secure authentication and regular security updates. Hotels should still validate Chorum against their own security requirements.

Key Takeaway

Base the securityevaluation on documented requirements, not assumptions about cloud technology.

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Frequently asked questions

Are cloud property management systems secure?
Security depends on the platform, controls, configuration and operating environment. Hotels should evaluate providers against specific requirements.
What security questions should I ask a PMS vendor?
Ask vendors to document how they address authentication, data protection, access and other applicable IT requirements.
What security measures does Jonas Chorum identify?
Jonas Chorum identifies data encryption, secure authentication and regular security updates.
Can a Hotel PMS Help My Property Generate More Revenue?Should My Hotel PMS Work on Mobile Devices?
Request a Jonas Chorum demonstration based on the hotel’s real workflows.
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