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Your PMS must do more than check boxes on a feature list. It needs to keep your hotel running, connect the systems and departments your team relies on, and give you people you can count on when you need help.
Discover a hotel PMS built around the realities of hotel operations—with the technology, experience and human support to back it up.
Trusted by thousands of hoteliers for more than 20 years. Real hotel experience. Proven reliability.






















99% first-contact solve rate and a dedicated account manager and support team
Support is complicated by multiple systems working together, and is consistently cited in third-party reviews
Distribution is available as an add-on that requires a separate login, configuration, and support
POS is available as an add-on that requires a separate configuration and support
Available as an add-on with separate configuration and support
Secured API for safer connectivity, built on Jonas ARC
Open APIs and the Oracle Hospitality Integration Platform, scope and cost varies
Enhanced integration with gateways means no manual reconciliation
Stay connected even if your Internet goes out
Easily create and manage group bookings, including rooming lists, shoulder dates, invoicing, and direct billing
Flexible set up for key accounting features like: house accounts, city ledgers, A/R, and more
Has guest information but not centralized for operations, reporting, itineraries
Hotel technology is only as valuable as the people behind it. With Jonas Chorum, you'll work with an implementation team to make the switch, a dedicated Account Manager to keep you on track, and a support team available 24/7.
Our support team boasts a 99% solve rate on first contact. When your front desk, reservations team or accounting department needs help, you'll have access to people who know the system and can work through the problem with you.
Oracle offers extensive enterprise support resources, but the experience you receive depends on your support arrangement. Chorum puts human support and an ongoing relationship at the center of the partnership.
Chorum PMS supports the many moving parts behind every stay: housekeeping, front desk, payments, accounting, sales, retail, restaurant, revenue, distribution and more.
Oracle has a broad hospitality technology portfolio, including OPERA Cloud, MICROS Simphony POS, distribution and analytics solutions. The important consideration is how the systems your hotel needs fit together—and how many vendors you need to manage to make them work.
Bring more of your operations under one roof with Jonas Hospitality solutions or connect the third-party systems you prefer. Chorum offers POS, GMS and CRS without requiring you to use every in-house product.
More of your hotel technology can live with one provider, giving your team one primary point of contact.
Your PMS should be built around how you operate—not the other way around.
Enterprise-grade functionality matters, but so does how easily your team can use it. A PMS should help your staff move faster, not require extensive training, complicated configuration or extra steps to get everyday work done.
Jonas Chorum combines the operational tools hotels rely on with hands-on implementation and 24/7 human support. From front desk workflows to housekeeping, group bookings and accounting, Chorum is designed to help your team manage daily operations with the support of people who know your system.
And when your hotel needs more than a PMS, you shouldn't have to piece together a collection of vendors and support contacts to make it all work. Chorum offers in-house solutions through key hospitality functions, giving you the flexibility to consolidate more of your technology with one provider while keeping the integrations you prefer.
Less complexity for your team. More control over your technology. One partner to call when you need help.
OPERA Cloud may be a fit for hotels and hotel groups that need a complex set up that has extensive configuration and access to Oracle's broader hospitality technology ecosystem.
Jonas Chorum is built for independent hotels, extended-stay properties, resorts and multi-property groups seeking deep operational functionality, flexibility in their technology choices and a long-term relationship with their PMS provider.
Chorum brings together capabilities for housekeeping, group bookings, accounting, reporting, POS, CRS and guest communications. Its in-house hospitality solutions give hotels the option to consolidate more technology with one provider, while integrations allow them to retain preferred third-party systems.
Chorum is also backed by Jonas Software's long-term ownership model. Rather than focusing solely on a large enterprise ecosystem, Chorum combines operational technology with a human support model and a long-term commitment to its customers.
Your PMS is a long-term decision. Choose a technology partner built for the long term, too.

Switching PMS providers requires planning, but a dedicated implementation team can make the transition more manageable. Jonas Chorum supports system setup, data migration, configuration and staff training to help prepare your hotel for go-live.
Before switching, review your existing workflows, integrations, financial requirements and historical data needs with the implementation team. This helps establish what needs to transfer, what needs to be configured and how your staff will learn the new system.
If you're considering an OPERA Cloud alternative, we can walk you through what switching to Chorum would look like for your property.
Implementation timelines depend on the property's size, operational complexity, integrations and data migration requirements. A straightforward hotel may have a different timeline from a multi-property operation with complex group bookings, accounting workflows and multiple outlets.
Most Jonas Chorum customers are live within a month. Chorum's implementation team helps plan the transition, configure the system, migrate necessary data and prepare staff before launch.
The goal is a clear implementation plan—not simply being handed a login and expected to figure it out yourself.
The best PMS depends on your property's operational requirements, technology strategy and plans for growth. OPERA Cloud offers enterprise-oriented functionality, centralized multi-property management and access to Oracle's broader hospitality ecosystem.
Jonas Chorum is designed for independent hotels, extended-stay properties, resorts and multi-property groups that need operational flexibility across front desk, housekeeping, group bookings, accounting, reporting and distribution.
A key difference is how you build and support your technology stack. Chorum offers in-house solutions across core hospitality functions, giving hotels the option to consolidate more systems with one provider and have one primary point of contact for support. Hotels can also integrate preferred third-party vendors rather than being locked into a single technology approach.
Jonas Chorum provides 24/7 human-powered support, backed by a team that understands the system and hotel operations. Hotels also have a dedicated Account Manager and implementation support to help beyond the initial rollout.
Oracle provides support resources and services for OPERA Cloud customers, with the experience and service levels depending on the customer's support arrangement.
For hotels comparing providers, it's worth asking who handles urgent issues, how problems are escalated, whether support covers connected products and whether you'll have a consistent point of contact. With Chorum, the goal is to give your team people they can reach when hotel operations depend on getting an answer.
Yes. Chorum supports more than reservations and front-desk functions. Its operational tools include group management, rooming lists, direct billing, house accounts, city ledgers, accounts receivable, housekeeping, revenue management and customizable reporting.
OPERA Cloud also supports complex hotel operations, including group blocks, billing, housekeeping and multi-property workflows. The comparison should focus on the specific capabilities your hotel needs, how those workflows operate in practice and whether the required functionality is included in the core PMS or delivered through additional products.
Chorum's advantage is the combination of operational functionality, flexible integrations and in-house hospitality solutions supported by one technology provider.
When comparing PMS providers, look beyond the initial subscription price. Consider implementation, training, additional modules, integration fees, payment processing, ongoing support and the cost of managing multiple vendors.
OPERA Cloud provides access to a broad Oracle hospitality ecosystem, but hotels should confirm which products and capabilities are included in their proposed configuration and which require separate licensing or integrations.
Jonas Chorum offers a different approach: a broad PMS platform with access to in-house hospitality solutions and third-party integrations, supported by a partner you can rely on as your hotel grows.