Jonas Chorum vs. 

Oracle OPERA Cloud

An OPERA Cloud Alternative for Hotels That Need Real Partnership

Your PMS must do more than check boxes on a feature list. It needs to keep your hotel running, connect the systems and departments your team relies on, and give you people you can count on when you need help.

Discover a hotel PMS built around the realities of hotel operations—with the technology, experience and human support to back it up.

Trusted by thousands of hoteliers for more than 20 years. Real hotel experience. Proven reliability.

Trusted by leading hotels, hospitality groups, and management companies

Stay Apt Suites hotel logoHotel Zazz logoThe Dylan boutique hotel logoPomeroy Inn & Suites logoHotel Zazz logoPeppertree Hospitality Group logoBest Western Hotels & Resorts logoThe Surfer Beach Hotel logo
Stay Apt Suites hotel logoHotel Zazz logoThe Dylan boutique hotel logoPomeroy Inn & Suites logoHotel Zazz logoPeppertree Hospitality Group logoBest Western Hotels & Resorts logoThe Surfer Beach Hotel logo

Jonas Chorum vs. Oracle OPERA Cloud Comparison

Oracle OPERA Cloud
Cloud-based
Cloud-native PMS built on Jonas ARC
Customer Support
24/7 human support

99% first-contact solve rate and a dedicated account manager and support team

Support is complicated by multiple systems working together, and is consistently cited in third-party reviews

Distribution
Hotel CRS installed and supported by Jonas Chorum
  • Distributeto 400+ OTAs, GDS directly from your PMS
  • High-converting booking engine

Distribution is available as an add-on that requires a separate login, configuration, and support

Point of Sale
Multi-outlet POS installed and supported by Jonas Chorum
  • Detailed charges on guest folio
  • Automated end-of-day financials

POS is available as an add-on that requires a separate configuration and support

Guest Email Marketing
Email & SMS marketing installed and supported by Jonas Chorum
  • Includes 5 pre-built triggered messages customized to your brand
  • Unlimited marketing email campaigns
Available via third-party integration
Revenue Management
Automated rates for up to 100 tiers
  • Forecast up to 365 days in the future
  • Dedicated mobile app for revenue managers

Available as an add-on with separate configuration and support

Housekeeping & Operations
Powerful housekeeping tools for any scale
  • Real-time updates via mobile app to automate room assignments
  • Messaging and task assignment for Maintenance, Lost & Found
Basic housekeeping functionality
Integrations
1,000+ Integrations

Secured API for safer connectivity, built on Jonas ARC

Open APIs and the Oracle Hospitality Integration Platform, scope and cost varies

Payments
Flexible payment setup: find your best rate

Enhanced integration with gateways means no manual reconciliation

Add-on payment solution
Offline Sync
Uninterrupted service even with unreliable internet

Stay connected even if your Internet goes out

No native offline PMS mode
Group Management
Built for complex group bookings

Easily create and manage group bookings, including rooming lists, shoulder dates, invoicing, and direct billing

Has group and block management features
Accounting & Finance
Robust native accounting

Flexible set up for key accounting features like: house accounts, city ledgers, A/R, and more

Has native accounting functionality
Reports
400+ Customizable Reports
  • Report writer creates your own reports
  • Schedule and send reports to external stakeholders (owners, managers) on any cadence
Standard reporting functionality
Guest Profiles
360° Guest Profiles
  • Connect and track history, spend, guest preferences, notes, and loyalty
  • CDP module tracks history from every connected system (Chorum + third party) for better marketing and operations

Has guest information but not centralized for operations, reporting, itineraries

Why hoteliers choose Jonas Chorum PMS over Oracle OPERA Cloud

Hotel technology is only as valuable as the people behind it. With Jonas Chorum, you'll work with an implementation team to make the switch, a dedicated Account Manager to keep you on track, and a support team available 24/7.

Our support team boasts a 99% solve rate on first contact. When your front desk, reservations team or accounting department needs help, you'll have access to people who know the system and can work through the problem with you.

Oracle offers extensive enterprise support resources, but the experience you receive depends on your support arrangement. Chorum puts human support and an ongoing relationship at the center of the partnership.

Chorum PMS supports the many moving parts behind every stay: housekeeping, front desk, payments, accounting, sales, retail, restaurant, revenue, distribution and more.

Oracle has a broad hospitality technology portfolio, including OPERA Cloud, MICROS Simphony POS, distribution and analytics solutions. The important consideration is how the systems your hotel needs fit together—and how many vendors you need to manage to make them work.

Bring more of your operations under one roof with Jonas Hospitality solutions or connect the third-party systems you prefer. Chorum offers POS, GMS and CRS without requiring you to use every in-house product.

More of your hotel technology can live with one provider, giving your team one primary point of contact.

Your PMS should be built around how you operate—not the other way around.

Enterprise-grade functionality matters, but so does how easily your team can use it. A PMS should help your staff move faster, not require extensive training, complicated configuration or extra steps to get everyday work done.

Jonas Chorum combines the operational tools hotels rely on with hands-on implementation and 24/7 human support. From front desk workflows to housekeeping, group bookings and accounting, Chorum is designed to help your team manage daily operations with the support of people who know your system.

And when your hotel needs more than a PMS, you shouldn't have to piece together a collection of vendors and support contacts to make it all work. Chorum offers in-house solutions through key hospitality functions, giving you the flexibility to consolidate more of your technology with one provider while keeping the integrations you prefer.

Less complexity for your team. More control over your technology. One partner to call when you need help.

Chorum vs. OPERA Cloud: Which Is Right for Your Hotel?

OPERA Cloud may be a fit for hotels and hotel groups that need a complex set up that has extensive configuration and access to Oracle's broader hospitality technology ecosystem.

Jonas Chorum is built for independent hotels, extended-stay properties, resorts and multi-property groups seeking deep operational functionality, flexibility in their technology choices and a long-term relationship with their PMS provider.

Chorum brings together capabilities for housekeeping, group bookings, accounting, reporting, POS, CRS and guest communications. Its in-house hospitality solutions give hotels the option to consolidate more technology with one provider, while integrations allow them to retain preferred third-party systems.

Chorum is also backed by Jonas Software's long-term ownership model. Rather than focusing solely on a large enterprise ecosystem, Chorum combines operational technology with a human support model and a long-term commitment to its customers.

Your PMS is a long-term decision. Choose a technology partner built for the long term, too.

Chorum PMS Capabilities
Hear what our customers are saying

Supporting the needs of real hoteliers across North America.

Glacier International Lodge logo
Holly Dumay
General Manager, Glacier International Lodge

“Your PMS is the core of your property! Switching PMS’ is a big project for any hotel, but the team at Jonas Chorum made it easy. They were reliable, punctual, and had amazing communication throughout. Using multiple solutions from you guys made sense because I know who to ask and how quick it can be. “

The University Club Washington D.C. logo
Naveen Meemanage
Director Operations, University Club Washington DC

“Chorum PMS makes it easy to monitor and update rates. With the mobile app, I can track and update the rates from my phone and make changes on the fly. It’s easy to react to changes in inventory … It’s a no brainer: if you don’t [switch] you’re losing out on revenue opportunities.”

Hotel Zazz logo
Sharmin Dharas
Owner & General Manager, Hotel Zazz

“We’re a full-service hotel that runs a lean operations team. I needed a PMS that would be easy to train people on and would help me and the hotel grow. With Chorum, it’s not people doing business with business, it’s people doing business with other people. Everything about Chorum PMS is very customizable and unique, just like Hotel Zazz.”

wJw Hospitality logo
William Koo
Revenue Architect, wJw Hospitality

“One hotel client recently switched to Chorum PMS because managing revenue and reservations in the last system was time consuming, tedious, and limited. In a couple of months after we switched to Chorum PMS, we saw room revenue grow by +25% and both ADR and RevPAR also increased by +20% and +27% respectively”

The Spring Hotel & Resort logo
Monica Lopez
General Manager at The Spring Hotel & Resort

“We’d rather have these Jonas Hospitality solutions than any other company… The ease of use is incomparable, and the support was the best I’ve received from any hotel software company. Revenue management is streamlined from beginning to end, with fail-safes to avoid mistakes. The workflow is very logical and easy to use, the ability to maximize room night revenue is right at your fingertips”

Dayton House Resort logo
Dennis Sambroak
Senior Administrative Manager, Dayton House Resort

“It’s made everyone’s jobs easier. The reports are easy to pull and configure, we’re able to better stay on top of day-to-day ledgers and month-end reporting. Our front desk wears many hats, and Chorum PMS lets them multi-task… When you’re turning over 200 rooms a night, having the ability to see room status, upcoming arrivals and blocks, pull reports, and more, is a gamechanger for every department at our hotel.”

Frequently asked questions

Have You Outgrown OPERA Cloud?