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Your PMS has to do more than check boxes on a feature list. It needs to keep your hotel running, connect the systems and departments your team relies on, and support you can count on.
Discover Jonas Chorum, a Mews alternative built around the realities of hotel operations—with the technology, experience and human support to back it up.
Trusted by thousands of hoteliers for more than 20 years. Real hotel experience. Proven reliability.






















Detailed charges on guest folio, automated end-of-day financials
Enhanced integration with gateways means no manual reconciliation
Stay connected even if your Internet goes out
Easily create and manage group bookings, including rooming lists, shoulder dates, invoicing, and direct billing
Flexible set up for key accounting features like: house accounts, city ledgers, A/R, and more
Secured API for safer connectivity, built on Jonas ARC
From your implementation manager to make the switch, then a dedicated Account Manager to keep you on track, backed by an amazing support team. Our Support team's average tenure is ten years. We're not a call centre, we're your trusted partners.
Our support team boasts a 99% solve rate on first contact.
Chorum PMS supports the many moving parts behind every stay: housekeeping, front desk, payments, accounting, sales, retail, restaurant, revenue, distribution, and more.
Bring those operations under one roof—or don't. Chorum offers POS, GMS, and CRS, but we don't mandate that you use ours. Choose the technology that works best for your hotel, while Chorum provides the connectivity to keep your operation moving.
Fewer workarounds and less manual flow with increased flexibility for your team.
Your PMS should be built around how you operate—not the other way around.
Chorum is built for dependable day-to-day operations, with a cloud-based platform designed to keep your team connected and Offline Sync to help your hotel continue operating when internet connectivity goes down.
But reliability goes beyond uptime. You need to know your PMS provider will be there for the long haul, too.
Jonas Chorum is part of Jonas Hospitality, a family of hospitality technology companies backed by Jonas Software. With a long-term commitment to keeping its businesses in the family, Jonas scales hotel for the long term.
Because your hotel isn't looking for a PMS to use for the next few years. You're looking for a technology partner you can build your business with. A PMS is a long-term decision. Your partners should be too.
Mews may work for hotels prioritizing a highly automated PMS and broad third-party connectivity. Jonas Chorum is a better fit for independent hotels, extended stay properties, resorts, and multi-property groups that need deeper operational functionality. Chorum PMS allows you to choose between our robust platform integrations or your preferred third-party vendors. It’s also a better fit if you manage regular groups and business travel, need powerful reporting and accounting records.
Jonas Chorum is the trusted partner for hotels seeking a long-term vendor who will be here for year to come. Jonas Chorum is part of Jonas Hospitality, backed by Jonas Software and its buy and hold forever ownership model. That means Chorum is built with a focus on investing in its products, customers and people for the long haul.
Your PMS is a long-term decision. Your technology partner should be, too.

Switching PMS providers is a big decision, but the process doesn’t have to disrupt your hotel. Jonas Chorum provides an implementation team to help guide your transition, including system setup, data migration, configuration and staff training.
The goal is to make the change as predictable as possible so your team can learn the new system before going live and your hotel can keep operating throughout the transition.
If you’re considering a Mews alternative, we can walk you through what switching to Chorum would look like for your specific property.
The timeline depends on your property, the complexity of your operation, the systems you’re integrating and the amount of historical data you need to migrate. A straightforward hotel may have a different implementation timeline than a property with extensive group bookings, accounting requirements, integrations or multiple outlets.
Most customers are live within a month. Chorum’s implementation team works with your hotel to plan the transition, configure the system, migrate the necessary data and prepare your staff before you go live with a new PMS, CRS, POS, and GMS all supported by one team.
The important thing is having a clear implementation plan—not simply being handed a login and expected to figure it out yourself.
Training is one of the biggest concerns hoteliers have when switching PMS providers. In HotelTechReport’s 2026 PMS research, 26% of hoteliers identified staff training as the biggest barrier to switching vendors.
Chorum is designed to be straightforward for hotel teams to learn, and implementation includes training to help your staff become comfortable with the system before launch. Your team also has access to ongoing human support after implementation.
That matters when you have new employees joining throughout the year—not just during the initial PMS rollout.
Chorum provides 24/7 human-powered support backed by people who understand the system and hotel operations. You also have an Account Manager and support team to help after implementation.
That means you’re not left to troubleshoot critical hotel issues on your own or rely solely on self-service resources. When your front desk, reservations team or accounting department needs help, you can reach a person who can work through the problem with you.
Customer support is one of the areas consistently highlighted positively in verified Jonas Chorum reviews on HotelTechReport.
Yes. Chorum is built to support more than basic reservations and front-desk functions. Its operational tools include group management, rooming lists, direct billing, house accounts, accounting functionality, housekeeping, revenue management and customizable reporting.
This can be particularly important for hotels evaluating a Mews alternative because reporting and complex group and billing workflows are recurring areas of friction in Mews reviews. HotelTechReport reviewers have specifically cited requests for more customizable reporting and smoother workflows around rooming lists, split billing and group invoices.
Chorum gives hotel teams the operational depth to manage these workflows within the PMS rather than building workarounds around them.
Chorum includes Offline Sync to help your hotel continue operating when internet connectivity goes down.
That means your team can maintain critical hotel operations during an internet interruption rather than having the PMS become an immediate roadblock to serving guests.
For a hotel, reliability isn't just about whether software is available in the cloud. It's about whether your team can keep working when something unexpected happens.