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Your PMS should bring your hotel’s operations together, connect the systems your team relies on, and give your people the tools and support to run the operation confidently.
Discover a Cloudbeds alternative that combines the convenience of a unified platform with the operational depth, flexibility and human support to back it up. Jonas Chorum is built for the realities of hotel operations and revenue growth.
Trusted by thousands of hoteliers for more than 20 years. Real hotel experience. Proven reliability.






















Detailed charges on guest folio, automated end-of-day financials
Enhanced integration with gateways means no manual reconciliation
Stay connected even if your Internet goes out
Easily create and manage group bookings, including rooming lists, shoulder dates, invoicing, and direct billing
Flexible set up for key accounting features like: house accounts, city ledgers, A/R, and more
Secured API for safer connectivity, built on Jonas ARC
Hoteliers know that hospitality depends on people. With Jonas Chorum, you will get to know us by name. From your implementation manager to make the switch, then a dedicated Account Manager to keep you on track, backed by an amazing support team. Our Support team's average tenure is ten years. We're not a call centre, we're your trusted partners.
Our support team boasts a 99% solve rate on first contact. You won’t get bounced between AI agents trying to get someone on the phone. You’ll get someone who knows the system and can help you.
Chorum PMS supports the many moving parts behind every stay: housekeeping, front desk, payments, accounting, sales, retail, restaurant, revenue, distribution, and more.
Bring those operations under one roof—or don't. Chorum offers POS, GMS, and CRS, but we don't mandate that you use ours. Choose the technology that works best for your hotel, while Chorum provides the connectivity to keep your operation moving.
Fewer workarounds and less manual flow with increased flexibility for your team.
Your PMS should be built around how you operate—not the other way around.
Chorum is built for dependable day-to-day operations, with a cloud-based platform designed to keep your team connected and Offline Sync to help your hotel continue operating when internet connectivity goes down.
But reliability goes beyond uptime. You need to know your PMS provider will be there for the long haul, too.
Jonas Chorum is part of Jonas Hospitality, a family of hospitality technology companies backed by Jonas Software. With a long-term commitment to keeping its businesses in the family, Jonas scales hotel for the long term.
Because your hotel isn't looking for a PMS to use for the next few years. You're looking for a technology partner you can build your business with. A PMS is a long-term decision. Your partners should be too.
Cloudbeds may be a good fit for smaller properties prioritizing simplicity. Jonas Chorum is built for independent hotels, extended stay properties, resorts, and multi-property groups that need deeper operational functionality and greater flexibility.
Chorum gives hotels robust native tools for housekeeping, groups, accounting, reporting, POS, CRS, guest communications, and more, while still allowing you to connect the third-party systems you prefer.
Jonas Chorum is also backed by Jonas Software and its buy-and-hold-forever ownership model. That means Chorum is built with a focus on investing in its products, customers and people for the long haul.
Your PMS is a long-term decision. Choose a technology partner built for the long term, too.

Switching PMS providers is a significant project, but with the right implementation process, it doesn't have to become a disruption to your hotel. Jonas Chorum provides a dedicated implementation team to guide your property through the transition from planning and system configuration through data migration, integrations, testing, training and go-live.
The difference is that implementation doesn't end when your system is configured. Chorum's team works with your hotel to understand how you actually operate and make sure the system is set up to support those workflows before you go live. Your team receives training on the system and has access to ongoing human support after launch.
That's particularly important when moving from a provider like Cloudbeds. We go beyond basic onboarding that is just focused on configuration. Chorum takes a more hands-on approach: your implementation team is there to help you prepare for the way your hotel operates—not simply get you configured and hand you a login.
If you're considering a Cloudbeds alternative, we can walk you through the transition plan for your property, including your data, integrations, workflows and staff training.
The timeline depends on your property, the complexity of your operation, the systems you're integrating and the amount of historical data you need to migrate. A straightforward independent hotel may have a different implementation timeline than a property with extensive group bookings, accounting requirements, integrations or multiple outlets.
Most Chorum customers are live within a month. Chorum's implementation team works with your hotel to configure the system, migrate the necessary data, establish integrations and prepare your staff before going live with a new PMS.
A successful PMS transition is about more than getting the software turned on. Your team needs a clear plan for data, workflows, training and the systems that have to work together on day one.
Look beyond the feature list. A PMS should support the way your hotel operates, including housekeeping, groups, accounting, reporting, payments, POS, guest communications and distribution.
Jonas Chorum is built for hotels with more complex operational needs, with these functions supported alongside the PMS and the flexibility to integrate with the systems you already use.
The right PMS should adapt to your operation—not the other way around.
Chorum provides 24/7 human-powered support backed by people who understand the system and hotel operations. You also have an Account Manager and support team to help after implementation.
Support is an important consideration when evaluating a Cloudbeds alternative. While many Cloudbeds users report positive experiences with its support resources, many reviews also include complaints about slow response and resolution times, difficulty reaching the right person and limited access to dedicated support.
With Chorum, when your front desk, reservations team or accounting department needs help, you can reach a person who can work through the issue with you.
Yes. Chorum is built to support more than basic reservations and front-desk functions. Its operational tools include group management, rooming lists, direct billing, house accounts, accounting functionality, housekeeping, revenue management and customizable reporting.
This can be particularly important for hotels evaluating a Cloudbeds alternative because reporting is a recurring point of frustration in Cloudbeds reviews. Hoteliers have reported difficulty finding the right reports, limitations in available reporting and challenges using reports for more complex accounting and operational needs.
Chorum gives hotel teams deeper operational and reporting capabilities designed around the way hotels actually manage reservations, groups, accounting, rooms and revenue.
Yes. Chorum supports integrations across key areas of hotel operations, including CRS, POS, accounting, payment processing, door locks and other hotel technology. Chorum also connects with technology across the Jonas Hospitality ecosystem, giving hotels the flexibility to use integrated Jonas solutions or preferred third-party vendors.
Cloudbeds has a larger third-party integration marketplace, so the deciding factor isn't simply the number of integrations. The more important question is whether your PMS provides the depth of connectivity and data exchange your hotel needs for its day-to-day workflows.
Chorum is designed to connect the systems that keep your hotel operating while giving you flexibility in choosing your technology partners.
Chorum includes Offline Sync to help your hotel continue operating when internet connectivity goes down.
That means your team can maintain critical hotel operations during an internet interruption rather than having the PMS become an immediate roadblock to serving guests.
For a hotel, reliability isn't just about whether software is available in the cloud. It's about whether your team can keep working when something unexpected happens.
Cloudbeds can be a good fit for hotels looking for a user-friendly cloud PMS with broad third-party connectivity. But as hotel operations become more complex, some Cloudbeds users report frustration with reporting, support, implementation and the number of additional tools or workarounds needed to manage their operation.
Jonas Chorum is built for hotels that need greater operational depth without giving up the flexibility of a cloud PMS. You get a comprehensive platform for managing reservations, groups, housekeeping, accounting, reporting, POS, CRS and guest communications, backed by a team that understands hotel operations.
The right PMS should make your operation easier to manage—not create more work around it.