Jonas Chorum vs. 

Cloudbeds

Cloudbeds Alternatives for Hotels That Need Real Partnership

Your PMS should bring your hotel’s operations together, connect the systems your team relies on, and give your people the tools and support to run the operation confidently.

Discover a Cloudbeds alternative that combines the convenience of a unified platform with the operational depth, flexibility and human support to back it up. Jonas Chorum is built for the realities of hotel operations and revenue growth.

Trusted by thousands of hoteliers for more than 20 years. Real hotel experience. Proven reliability.

Trusted by leading hotels, hospitality groups, and management companies

Stay Apt Suites hotel logoHotel Zazz logoThe Dylan boutique hotel logoPomeroy Inn & Suites logoHotel Zazz logoPeppertree Hospitality Group logoBest Western Hotels & Resorts logoThe Surfer Beach Hotel logo
Stay Apt Suites hotel logoHotel Zazz logoThe Dylan boutique hotel logoPomeroy Inn & Suites logoHotel Zazz logoPeppertree Hospitality Group logoBest Western Hotels & Resorts logoThe Surfer Beach Hotel logo

Jonas Chorum vs. Cloudbeds Comparison

Cloudbeds
Cloud-based
Customer Support
Human support, 24/7 for all customers
  • AI-supplemented support backed by people with real answers to answer questions faster
  • 99% solve rate on first contact
  • Dedicated account manager and support team
Tiered Support, with phone-in support only at premium levels
Distribution
Hotel CRS Installed and supported by Jonas Chorum
  • Distribute to 400+ OTAs, GDS directly from your PMS
  • High-converting booking engine
Native channel manager
Point of Sale
Multi-outlet POS installed and supported by Jonas Chorum

Detailed charges on guest folio, automated end-of-day financials

Basic POS not available to new customers
Revenue Management
Automated rates for up to 100 tiers
  • Forecast up to 365 days in the future
  • Dedicated mobile app for revenue managers
Basic rate management and limited forecasting
Housekeeping & Operations
Powerful housekeeping tools for any scale
  • Real-time updates via mobile app to automate room assignments with workload balancing
  • Purpose-built mobile housekeeping
  • Messaging and task assignment for Maintenance, Lost & Found
Basic housekeeping with limited workload and labor management
Payments
Flexible payment setup: find your best rate

Enhanced integration with gateways means no manual reconciliation

Mandated payment processor
Offline Sync
Uninterrupted service even with unreliable internet

Stay connected even if your Internet goes out

No native offline PMS mode
Group Management
Built for complex group bookings

Easily create and manage group bookings, including rooming lists, shoulder dates, invoicing, and direct billing

Basic group functionality
Accounting & Finance
Robust native accounting

Flexible set up for key accounting features like: house accounts, city ledgers, A/R, and more

Limited accounting functionality
Reports
400+ Customizable Reports
  • Use Report writer to edit templated reports or create custom ones from scratch
  • Schedule and send reports to external stakeholders (owners, managers) on any cadence
Limited Reports
Guest Profiles
360° Guest Profiles
  • Connect and track history, spend, guest preferences, notes, and loyalty
  • CDP module tracks history from every connected system (Chorum + third party) for better marketing and operations
Native CRM
Guest Email Marketing
Email & SMS marketing installed and supported by Jonas Chorum
  • Includes 5 pre-built triggered messages customized to your brand
  • Unlimited marketing email campaigns
Native email marketing & CRM
Integrations
1,000+ Integrations

Secured API for safer connectivity, built on Jonas ARC

400+ integrations

Why hoteliers choose Jonas Chorum PMS over Cloudbeds

Hoteliers know that hospitality depends on people. With Jonas Chorum, you will get to know us by name. From your implementation manager to make the switch, then a dedicated Account Manager to keep you on track, backed by an amazing support team. Our Support team's average tenure is ten years. We're not a call centre, we're your trusted partners.

Our support team boasts a 99% solve rate on first contact. You won’t get bounced between AI agents trying to get someone on the phone. You’ll get someone who knows the system and can help you.

Chorum PMS supports the many moving parts behind every stay: housekeeping, front desk, payments, accounting, sales, retail, restaurant, revenue, distribution, and more.

Bring those operations under one roof—or don't. Chorum offers POS, GMS, and CRS, but we don't mandate that you use ours. Choose the technology that works best for your hotel, while Chorum provides the connectivity to keep your operation moving.

Fewer workarounds and less manual flow with increased flexibility for your team.

Your PMS should be built around how you operate—not the other way around.

Chorum is built for dependable day-to-day operations, with a cloud-based platform designed to keep your team connected and Offline Sync to help your hotel continue operating when internet connectivity goes down.

But reliability goes beyond uptime. You need to know your PMS provider will be there for the long haul, too.

Jonas Chorum is part of Jonas Hospitality, a family of hospitality technology companies backed by Jonas Software. With a long-term commitment to keeping its businesses in the family, Jonas scales hotel for the long term.

Because your hotel isn't looking for a PMS to use for the next few years. You're looking for a technology partner you can build your business with. A PMS is a long-term decision. Your partners should be too.

Chorum vs. Cloudbeds: Which is right for your hotel?

Cloudbeds may be a good fit for smaller properties prioritizing simplicity. Jonas Chorum is built for independent hotels, extended stay properties, resorts, and multi-property groups that need deeper operational functionality and greater flexibility.

Chorum gives hotels robust native tools for housekeeping, groups, accounting, reporting, POS, CRS, guest communications, and more, while still allowing you to connect the third-party systems you prefer.

Jonas Chorum is also backed by Jonas Software and its buy-and-hold-forever ownership model. That means Chorum is built with a focus on investing in its products, customers and people for the long haul.

Your PMS is a long-term decision. Choose a technology partner built for the long term, too.

Chorum PMS Capabilities
Hear what our customers are saying

Supporting the needs of real hoteliers across North America.

Glacier International Lodge logo
Holly Dumay
General Manager, Glacier International Lodge

“Your PMS is the core of your property! Switching PMS’ is a big project for any hotel, but the team at Jonas Chorum made it easy. They were reliable, punctual, and had amazing communication throughout. Using multiple solutions from you guys made sense because I know who to ask and how quick it can be. “

The University Club Washington D.C. logo
Naveen Meemanage
Director Operations, University Club Washington DC

“Chorum PMS makes it easy to monitor and update rates. With the mobile app, I can track and update the rates from my phone and make changes on the fly. It’s easy to react to changes in inventory … It’s a no brainer: if you don’t [switch] you’re losing out on revenue opportunities.”

Hotel Zazz logo
Sharmin Dharas
Owner & General Manager, Hotel Zazz

“We’re a full-service hotel that runs a lean operations team. I needed a PMS that would be easy to train people on and would help me and the hotel grow. With Chorum, it’s not people doing business with business, it’s people doing business with other people. Everything about Chorum PMS is very customizable and unique, just like Hotel Zazz.”

wJw Hospitality logo
William Koo
Revenue Architect, wJw Hospitality

“One hotel client recently switched to Chorum PMS because managing revenue and reservations in the last system was time consuming, tedious, and limited. In a couple of months after we switched to Chorum PMS, we saw room revenue grow by +25% and both ADR and RevPAR also increased by +20% and +27% respectively”

The Spring Hotel & Resort logo
Monica Lopez
General Manager at The Spring Hotel & Resort

“We’d rather have these Jonas Hospitality solutions than any other company… The ease of use is incomparable, and the support was the best I’ve received from any hotel software company. Revenue management is streamlined from beginning to end, with fail-safes to avoid mistakes. The workflow is very logical and easy to use, the ability to maximize room night revenue is right at your fingertips”

Dayton House Resort logo
Dennis Sambroak
Senior Administrative Manager, Dayton House Resort

“It’s made everyone’s jobs easier. The reports are easy to pull and configure, we’re able to better stay on top of day-to-day ledgers and month-end reporting. Our front desk wears many hats, and Chorum PMS lets them multi-task… When you’re turning over 200 rooms a night, having the ability to see room status, upcoming arrivals and blocks, pull reports, and more, is a gamechanger for every department at our hotel.”

Frequently asked questions

Ready to make the switch?